Convenient Licensing: Terms of Service
Effective Date: November 24, 2025
Welcome to Convenient Licensing. These Terms of Service (“Terms”) are a legally binding agreement that governs your access to and use of the administrative and consulting services provided by Convenient Licensing (“Convenient Licensing,” “we,” “us,” or “our”). By using our services, client portal, or website, you agree to be bound by these Terms.
I. Service Scope and Limitations
1. Our Services
Convenient Licensing provides specialized administrative and support services designed to assist healthcare professionals with medical licensing, renewals, and related credentialing tasks. Our services may include preparing application forms, managing submissions, monitoring status, and communicating with regulatory bodies on your behalf.
2. Authority Limitation
We do not issue licenses, grant practice privileges, or make any final licensing decisions. All decisions regarding your professional licensure, renewals, and any disciplinary matters are made solely by the applicable State Boards of Nursing, medical boards, and other governmental regulatory agencies.
3. Your Ultimate Responsibility
You, as the healthcare provider, retain the ultimate and sole responsibility for maintaining the validity of your licenses and ensuring full compliance with all state and federal regulations. Our service is supportive in nature; we cannot guarantee approval of any application, renewal, or registration.
II. Client Obligations and Cooperation
4. Mandatory Client Responsibilities
The successful completion of your licensing process relies heavily on your timely and accurate cooperation. You are solely responsible for:
Providing accurate, complete, and truthful information and documentation.
Promptly responding to all requests from us for signatures, documents, approvals, or portal access.
Thoroughly reviewing and approving all forms, applications, and submissions before they are finalized.
Monitoring your own license status and practice authority independently.
Paying all state, board, and third-party fees when they are due.
5. Consequences of Delay
If we do not receive required information, documents, or approvals from you on time, we are not responsible for any resulting delays, license expirations, lapses in authorization, or adverse professional outcomes.
III. Fees, Costs, and Payment
6. Convenient Licensing Service Fees
Our service fees cover the professional time, expertise, and administrative support required to prepare and manage your applications. These fees are separate from, and do not include, costs set by third parties.
7. Third-Party Costs
You are responsible for all non-service fees, including but not limited to:
State board and regulatory application and renewal fees.
Verification fees (e.g., transcripts, education, credentials).
Background check and fingerprinting costs.
DEA or controlled substance registration fees.
These amounts are set and controlled by state boards, agencies, and other third parties.
8. Reimbursement Policy
In instances where we pay certain third-party fees on your behalf to prevent processing delays, these fees will be itemized and invoiced to you. You agree to reimburse Convenient Licensing for these costs. Payment is due within 15 days of the invoice date. Failure to pay may result in suspension or termination of our services.
9. Refunds and Cancellations
Service fees are generally non-refundable once work has commenced, as our administrative and professional review typically begins shortly after payment. State and third-party fees are non-refundable based on the policies of those external entities. If you cancel or withdraw an application, we cannot guarantee the refund of any fees already paid to boards or agencies.
IV. General Provisions
10. Communications Consent
By providing your contact information, you authorize Convenient Licensing to send you necessary updates, reminders, invoices, and status notifications via email, phone, and text message (SMS/MMS). Standard message and data rates may apply. You may opt out of non-essential text messages by replying STOP, though this may limit our ability to send time-sensitive updates.
11. No Professional Advice
Information provided by Convenient Licensing is for administrative and educational purposes only. We do not provide legal, tax, financial, or clinical advice. You should consult with a licensed attorney, tax professional, or other qualified advisor for your specific situation.
12. Limitation of Liability
To the maximum extent permitted by law, Convenient Licensing shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including lost income or business interruption) arising out of or related to your use of our services.
Our total aggregate liability to you for any claim arising out of or related to our services will not exceed the total amount of service fees paid by you to Convenient Licensing for the specific matter at issue.
13. Governing Law and Disputes
These Terms shall be governed by the laws of the State of New Jersey, without regard to its conflict of law provisions. If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect (severability).
14. Changes to Terms
We reserve the right to update these Terms at any time. Your continued use of our services following the posting of updated Terms constitutes your acceptance of those changes.
15. Contact Information
If you have questions about these Terms, please contact:
Convenient Licensing
Phone: (888) 771-5427
Email: [email protected]
Convenient Licensing: Privacy Policy
Effective Date: November 24, 2025
Convenient Licensing is committed to protecting the privacy and confidentiality of your personal and professional information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services.
1. Information We Collect
We collect only the information necessary to process your medical licensing and credentialing applications. This information is collected directly from you or, where necessary for applications, from third-party verification services.
Categories of data include:
Identifiers: Name, address, phone number: (888) 771-5427, email address: [email protected].
Professional Data: Licenses, credentials, education, NPI, professional history, and specific application details.
Account Data: Login credentials, portal activity, and documents you upload.
Financial Data: Limited billing details handled by secure, third-party payment processors (we do not store full card numbers).
Usage Data: Information about how you interact with our website and portal, collected via cookies and similar tracking technologies.
2. Use of Information
We use your information solely for the following purposes:
To process, manage, and track your medical licensing and credentialing applications.
To communicate necessary updates, reminders, and invoices.
To maintain and improve our client portal and overall service efficiency.
To comply with legal obligations and regulatory requirements.
We do not sell your personal information.
3. Data Security and Third-Party Disclosure
We utilize industry-standard administrative, technical, and physical safeguards to protect your personal and professional information. However, no method of data transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
We only share your information with trusted third parties as required to provide our services, including:
State licensing boards and regulatory agencies.
Secure payment processors.
Credentialing, background check, or verification services.
These third parties are expected to maintain appropriate confidentiality and are prohibited from using your data for any purpose other than providing services on our behalf.
4. Data Retention and Your Rights
We retain your information only for as long as necessary to:
Provide our services;
Maintain essential client licensing and compliance records;
Satisfy legal, regulatory, and audit requirements;
Enforce our agreements.
Depending on your jurisdiction (such as under CCPA or GDPR), you may have the right to access, correct, or request deletion of your personal data, or to restrict certain types of processing. To exercise these rights, please contact us using the information below. We may need to verify your identity before responding.
5. Cookies and Children’s Privacy
We use cookies to enhance website functionality and user experience, and to understand how visitors use our site. You can manage your cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.
Our services are intended exclusively for adults (18+) and licensed or licensing-eligible professionals. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us so we can remove it.
6. Changes and Contact
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this Policy regularly.
If you have any questions or concerns regarding this Policy, please contact:
Convenient Licensing
Phone: (888) 771-5427
Email: [email protected]